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Justinhmiller
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Very poor install. Is this normal?

I just got connected yesterday for broadband and phone. The cable entering my house has been spliced into and the telephone cables left vulnerable and exposed to damage. Surely this cabling should be in some sort of sheath or conduit?? The phone connection seems fine but I doubt it will last the winter. How do I post photos on here?
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cybmole
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Re: Very poor install. Is this normal?

try a picture, if the words are not helpingScreenshot 2016-09-28 17.59.13.png

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cybmole
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Re: Very poor install. Is this normal?

click where it says photos,  in the row of icons right above where you type    ^

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Justinhmiller
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Re: Very poor install. Is this normal?

Nope, don't have that option.
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jamesofmerton
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Re: Very poor install. Is this normal?

it is there for me. right under the rich text tab. small icons for bold smiley face photos video etc

 

 

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Justinhmiller
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Re: Very poor install. Is this normal?

Not me. Tried it on IOS and Windows PC. I got nothin...
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Justinhmiller
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Re: Very poor install. Is this normal?

Which device/OS/browser are you seeing this option? On all of my devices the area you refer to is blank. I'd post a screen shot if I could...
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cybmole
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Re: Very poor install. Is this normal?

try a picture, if the words are not helpingScreenshot 2016-09-28 17.59.13.png

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Bilal007
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Re: Very poor install. Is this normal?

Hi

Yeah it is.....I had mine done on Thursday really bad. Cable left exposed out side not even protected. Spoke to Virgin and a so cold manager rang me back on Monday didn't want to hear what I had to went of on a lecture. I asked the question about why the cable not been protected answer was because it was hard dig ie cement etc...what rubbish 3m of grass soft dig which has been dug multiple times. However manager not interested in what I had to say he said I'm sending a engineer now... And I said don't because I am not home as I was in hospital and he still sent a engineer and poor chap turned up called me and I had to tell him his manager is useless as he's wasted the guys time. What makes it worse is this manager was at the install.. (I wasn't home) so if that install seem good for the manager don't hold your breath.
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