Hi, I'm trying to sort out another mobile to connect to Internet. It's my VM...... (Lots numbers account) and it's saying that my password is not correct 🙄😳 how do I go about resetting a password so that this mobile can access net please
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with connecting your mobile to WiFi and logging into your account. Is it your My Virgin Media account or your Virgin Mobile account login that you are having a problem with?
Please let me know and I'll be able to look into this if you are still having a problem logging in and connecting.
Virgin Media Forum Team
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