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StormW4tch3r
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Message 1 of 24
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VIVID 200 Gamer

Hi all just requested VIVID 200 Gamer upgrade, said it would be processed in a few hours, i will post back with speeds and ping once activated. so other people can see what its like.

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appleaday
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Message 2 of 24
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Re: VIVID 200 Gamer

Just got my upgrade 

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Giggz
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Message 3 of 24
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Re: VIVID 200 Gamer

Spoke to sales this morning and they've switched me over but I may have to reboot hub when I get home.

For the people who've switched over is your package showing as gamer in your account or still as vivid 200?

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Martin_D
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Re: VIVID 200 Gamer


Giggz wrote:

Spoke to sales this morning and they've switched me over but I may have to reboot hub when I get home.

For the people who've switched over is your package showing as gamer in your account or still as vivid 200?


Yes Its still showing  

VIVID 200 Optical Fibre

Up to 200 Mbps

Unlimited



Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
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StormW4tch3r
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Message 5 of 24
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Re: VIVID 200 Gamer

I had to chase mine up, as apprently the first person i spoke to said it failed, so i got 2nd agent to do it, and said i will get it within an hour.

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Giggz
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Re: VIVID 200 Gamer

Just had the email through showing that I'm now on the gamer bundle, Will test tonight.
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StormW4tch3r
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Re: VIVID 200 Gamer

I've now been told i need the SH3 to get it, why won't this brought up prior to ordering it?

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Cessquill
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Message 8 of 24
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Re: VIVID 200 Gamer

Spoke to CS earlier, but have decided against it for now.  It's £17/month more for me than it is for a new customer on a like-for-like bundle.  The guy seemed insistent on giving me the benefits of phone upgrades for a couple more quid a month, even though I told him several times that I don't have a phone plugged in and only have it because it somehow makes my bill cheaper.

I'm probably grumpy, since I had a price hike and 10hr broadband/TV outage within a day of each other.

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Giggz
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Message 9 of 24
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Re: VIVID 200 Gamer

Got home and tested, upload is now around 22mbps but my download is still all over, spoke to Tech support and a network fault in the area is causing it (tbh I think too many people online and it's congestion) but they now have a fix date of the 21st Sept.
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StormW4tch3r
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Message 10 of 24
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Re: VIVID 200 Gamer

Are you using SH3 @Giggz?

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