My new Virgin broadband, supposedly faster than my old copper wire variety, has left me to resorting to a mobile hotspot.
it also keeps dropping the home internet and it's wifi service, but not sufficiently predictably for me to problem solve easily. Currently it is failing to stream 4OD... 1st world problem it may be, but disappointed toddlers are the same the world over. Maybe disappointed 1st world children are the worst. Anyway I digress.
Is this common? Certainly it isn't fit for my purposes and I'd rather go back to my slower but reliable connection if it can't be sorted.
Are wired devices dropping as well. This would indicate a local VM circuit issue. If the wired devices are fine and don't loose connection then it looks like a problem with the wireless side.
Wireless reception is affected by many factors like Range, Client hardware, the Topograpy of your home, and the big killer, Wireless interference.
First of all, I would ensure the Hub is placed in a central, open position, away from obstacles and electrical devices.
You could try changing the wireless channel manually. Downloading a wireless scanner like InSSIDer for Windows or WiFiAnalyser for Android would help by showing you the surrounding wireless networks, the channels they are broadcasting on, and their signal strengths, so you can select the best wireless channel.
Setting the Hub's radio setting to 300Mbps (or 40Mhz channel) is not advised on the 2.4GHz band as it takes up over half of the available spectrum, making it prone to wireless interference..
I would also check for other sources of wireless interference such as A\V streaming devices, Baby monitors, Chordless phones, Microwave ovens, Plasma TVs, Security systems, etc.
Using the wider, usually less congested 5Ghz band could help, if your client devices support it.