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beckvalleybooks
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Unable to load one particular website otherwise internet working fine

For the last two days I can no longer access to a particular website http://www.melissafoster.com/ I know the website isn't down as I can get it up on my mobile, I have not made any amendments etc .  McAfee have looked through my settings and there is nothing wrong and told me it is my internet provider.  Can anyone help?

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J0hn
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Re: Unable to load one particular website otherwise internet working fine

I expect it banned by virgin, if their crawler has picked it up, it may be due to the amount of "pink" on display
I understand hays it's far from offensive, but these things can get picked up by sheer quantity rather than any human interaction
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Superuser
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Re: Unable to load one particular website otherwise internet working fine

hiya @beckvalleybooks could you post a traceroute to the site guide -> https://kb.intermedia.net/article/682 this will show where its getting blocked stopping..
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beckvalleybooks
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Re: Unable to load one particular website otherwise internet working fine

Thanks

 

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\User>tracert www.melissafoster.com

Tracing route to melissafoster.com [50.87.248.157]
over a maximum of 30 hops:

1 146 ms 3 ms 5 ms 192.168.0.1
2 16 ms 13 ms 12 ms 10.190.76.1
3 15 ms 12 ms 19 ms midd-core-2a-xe-122-0.network.virginmedia.net [62.252.68.45]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 20 ms 18 ms 22 ms manc-ic-1-ae1-0.network.virginmedia.net [62.254.42.242]
8 42 ms 48 ms 35 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
9 * * * Request timed out.
10 32 ms 31 ms 35 ms nl-ams04a-ri2-ae7-0.aorta.net [84.116.134.89]
11 32 ms 30 ms 34 ms ae-6.r25.amstnl02.nl.bb.gin.ntt.net [80.249.208.36]
12 132 ms 138 ms 137 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
13 202 ms 202 ms 198 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
14 203 ms 211 ms 199 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
15 219 ms 216 ms 217 ms ae-0.endurance.snjsca04.us.bb.gin.ntt.net [129.250.195.138]
16 218 ms 242 ms 228 ms 162-144-240-143.unifiedlayer.com [162.144.240.143]
17 219 ms 268 ms 232 ms 162-144-240-11.unifiedlayer.com [162.144.240.11]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

 

 

 

 

 

 

 

 

 

 

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Superuser
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Re: Unable to load one particular website otherwise internet working fine

on my traceroute should get to 156 ms 155 ms 155 ms box1157.bluehost.com [50.87.248.157] looks like the hosting company bluehost or the website owner has blocked you.. since on your traceroute the traffic is leaving the virginmedia network..
1 way to test for this is to temporarily enable modem mode on the hub -> https://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=27555&CURRENT... this will give you a different IP address, with modem mode need to be using a cabled connection if it works fine then nothing virginmedia can do about it..
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