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Trunk Route Install

Does anyone know if connections are accepted on a trunk route.

We live on outskirts of the village and a duct has been installed several weeks ago to act as a trunk route to the next town. There is a manhole outside our house which the people doing the ducting said would let us have a connection.

I've spoken to someone in business connections and they said if there is a duct we should be able to connect, but our neighbours have been told that it's only a trunk route so no connections can be made.

Anyone know the real answer?

Contract with BT is up for renewal and don't want to renew if Virgin is going to be available.

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Re: Trunk Route Install

Hello iangowler,

Thanks for joining the community Smiley Very Happy

It's good to know that you're hoping to join us!

I think the best thing you can do is ring our Customer Services team on 150 free from a VM landline or 0345 454 1111 and see if they can chat with construction to give you some info on this.

I really hope this helps,

Take care.


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