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johncoram71
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T3 Timeout

Hi there,

Can someone please look into the large amount of T3 timeout requests I've been receiving please? I have attached screenshots of the network log and of the network status page. When these T3 timeouts occur internet connectivity is lost.

Thanks.

SuperHub Network Log.pngSuperHub Network Status.png

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Forum Team (Retired) Adam_L
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Re: T3 Timeout

Hi johncoram71, 

Thanks for getting in touch to let us know about your issues with your broadband connection having a lot of T3 time outs. I apologise for any inconvenience.

I have tested things from here and I can see that your Hubs logs show a number of T3 time outs inside, I would like to arrange for an engineer to attend and investigate things further for you.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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