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Gidner
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Suspended my phone calls

Hi I can't use phone only had it few days I'm existing customer I can't phone u as u have suspended it I try to go online to make any payment that mite be needed but it don't let me just keeps going to ring us, HELP PLEASE
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whitehoose
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Re: Suspended my phone calls

Try *
from any phone

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Re: Suspended my phone calls

Hi Gidner

 

I'm sorry for the problems you're experiencing with your services recently, as whitehouse has mentioned I'd recommend giving the team a call on 150 from any Virgin line or 0345 454 1111 from any other so we can take a closer look at this for you. 

 

If the service has been restricted due to a billing issue or dispute, a balance will need to be paid for the services to be reinstated.

 

Take care

Craig


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