Could someone please advise as to the superslow speeds I am receiving in Area 14 - Barnsley. Both my download and upload speeds are hovering around the 6mpbs mark (normally averaging download at around the 80-90 mark). Box starting flashing various colors last night and lost complete connection three times from around 11.00 to 01.30.
Haven't lost full connection today but at times during day have struggled just to stream one youtube stream.
Really sorry to hear you're having trouble with your connection.
I've run a diagnostic on your equipment and I can see an issue with your Upstream Power levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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