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Archigos
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Superhub 3 - Modem mode dropping connection repeatedly!!! Is very annoying

Since our connection was installed 2 months ago I've had an ongoing issue with the Superhub loosing it's internet connection.(5-7 times a day for 5-10 sec)  I've been getting the same symptoms multiple times a day, the internet light starts flashing green and the bottom LED goes green, then the hub acquires a new connection.

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Re: Superhub 3 - Modem mode dropping connection repeatedly!!! Is very annoying

Hey there Archigos,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about the problems you're having with your connection since being installed, I understand this is disappointing. By what you've described it sounds like your Hub is rebooting itself, which shouldn't be happening. As you've recently been installed and I can see there was construction involved, I think the best move would be to send an engineer over just to double check things.

We can arrange this via PM (purple envelope, top right).

Catch you soon,

Take care.

Heather_J

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