I've been having some issues with my Virgin SuperHub causing me to either drop wireless, internet, or the Hub to freeze entireley.
Whenever I enable both 5GHz and 2.4GHz wireless radio signals, the router will freeze and then I'll lose connection on both wireless frequencies. To resolve this, turning off 5GHz seemed to work.
Tonight, my SuperHub has been 'hanging' quite frequently. The 2.4GHz wireless signal repeatedly drops, my ethernet connection will hang at the same time, and every so often the router will flash and drop internet connectivity completely. Sometimes the wireless will turn off, but the ethernet connection to my PC will stay on.
I have re-seated all the cables from the wall to the SuperHub, just in-case. I am on the VIVID 200 Package for Fibre.
Please find below my Downstream/Upstream results from my 192.168.0.1 SuperHub Page;
Reset the Superhub 2AC to factory settings last night. Power cycled for 30 seconds. Reseated the cable. This morning I reset the RS Errors (Post and Pre) before power cycling. As of 11:12AM this is what I have in my Downstream log.
Latency/Connection issues are still happening. It's like it completely drops connection for about 10/20 seconds, then regains it. Nothing is showing in router network logs though.
Going to attempt a clean OS install with fresh drivers, just in case, and will let you know if that changes anything.