Menu
Reply
  • 1
  • 0
  • 0
trikeopath
Joining in
73 Views
Message 1 of 2
Flag for a moderator

Super hub needs resetting every 20 minutes

Does anyone have a fix to my super hub losing connection every 20 minutes?

I've had to reset it about 10 times this evening but it cut out again exactly 20 minutes later.

Thanks 

0 Kudos
Reply
  • 7.36K
  • 312
  • 522
Forum Team
Forum Team
42 Views
Message 2 of 2
Flag for a moderator

Re: Super hub needs resetting every 20 minutes

Hi trikeopath,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your Superhub.

 

I've run diagnostics on your equipment and I can see an issue with your Upstream Power levels that will need to be adjusted by a technician.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply