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Mitchell08
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Sms delivery reports not working

Hi my sms delivery reports are on but I'm not receiving them. I have Galaxy S 6. Any ideas?
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Forum Team
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Re: Sms delivery reports not working

Hi Mitchell08,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your SMS delivery reports not working on your Samsung S6. 

Are you able to try your SIM card in a different handset to see if you are still having this problem? If you are still not receiving SMS delivery notifications using a different handset then I'll arrange for a new SIM card to be sent to you.

Please let me know.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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teabag
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Re: Sms delivery reports not working

As a test, they are working OK for me with a Motorola G4 running Noughat.

After switching on, the word "Delivered" appears under the text sent next to the time sent.
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Mitchell08
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Re: Sms delivery reports not working

Hi.

Thank you for your response. I have tried my sim in a different handset and I still don't get delivery reports when I send text messages. Can I go into Virgin and ask them to give me a new sim?

Thanks
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Mitchell08
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Re: Sms delivery reports not working

Hi teabag,

I get nothing like that on my S6 😣
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