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hei007
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Slow speed in London UB6

Dear VM,

 

After I moved my house from Northolt, I have problems with my internet. It switches off and is really slow. Sometime I cannot even open the webpage, because it is not loading.
Please contact me here or on PM. I should have my 10 mb/s

 

Here is the speedtest: Link

 

 

 

Startup Procedure
ProcedureStatusComment
Acquire Downstream Channel306750000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+

 


 

Downstream Channels
Lock StatusModulationChannel ID Max Raw Bit Rate FrequencyPowerSNRDocsis/EuroDocsis locked
LockedQAM2566155616000 Kbits/sec306750000 Hz6.5 dBmV43.7 dBHybrid
LockedQAM2566055616000 Kbits/sec298750000 Hz6.5 dBmV43.4 dBHybrid
LockedQAM2566255616000 Kbits/sec314750000 Hz5.6 dBmV42.8 dBHybrid
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV0.0 dBUnknown

 


 

Upstream Channels
Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPower
LockedATDMA320480 Kbits/sec45800000 Hz50.7 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV
UnlockedUnknown00 Ksym/sec0 Hz0.0 dBmV

 


 

Primary Downstream Service Flow
Downstream(0)
SFID496
Max Traffic Rate10240000 bps
Max Traffic Burst3044 bytes
Mix Traffic Rate0 bps

 


 

Primary Upstream Service Flow
Upstream(0)
SFID495
Max Traffic Rate1072000 bps
Max Traffic Burst8160 bytes
Mix Traffic Rate0 bps
Max Concatenated Burst8160 bytes
Scheduling TypeBest Effort

 


Current System Time:Sat Apr 02 15:58:55 2011 

 

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hei007
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Re: Slow speed in London UB6

Today is even worser, I had to refresh 4-5 times this page, to load up.
Is really anoying, really can you do something with it?

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Superuser
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Re: Slow speed in London UB6

can you post a pathping bbc.co.uk
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hei007
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Re: Slow speed in London UB6

Sorry to ask, but how do I do it?

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Superuser
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Re: Slow speed in London UB6

its almost hte same as doing a tracert see http://www.aj-services.com/?p=229

 

but you run pathping bbc.co.uk (not tracert bbc.co.uk)

 

when it runs though it can take about 10 misn to complete so make sure you get the c:\.......> back at the bottom so show its completed

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hei007
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Re: Slow speed in London UB6

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Damian>pathping bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  0  Damian-PC [192.168.0.2]
  1  10.245.148.1
  2  brnt-core-1a-ae1-1430.network.virginmedia.net [213.104.146.33]
  3  brnt-bb-1a-as0-0.network.virginmedia.net [213.105.174.245]
  4  glfd-bb-1b-as1-0.network.virginmedia.net [212.43.163.105]
  5  glfd-tmr-1-ae5-0.network.virginmedia.net [213.105.159.46]
  6  redb-ic-1-as0-0.network.virginmedia.net [62.253.185.78]
  7  212.58.239.249
  8  212.58.238.133
  9  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Computing statistics for 225 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Damian-PC [192.168.0.2]
                               12/ 100 = 12%   |
  1  ---     100/ 100 =100%    88/ 100 = 88%  10.245.148.1
                                0/ 100 =  0%   |
  2   72ms    14/ 100 = 14%     2/ 100 =  2%  brnt-core-1a-ae1-1430.network.virg
inmedia.net [213.104.146.33]
                                0/ 100 =  0%   |
  3   70ms    19/ 100 = 19%     7/ 100 =  7%  brnt-bb-1a-as0-0.network.virginmed
ia.net [213.105.174.245]
                                0/ 100 =  0%   |
  4   85ms    13/ 100 = 13%     1/ 100 =  1%  glfd-bb-1b-as1-0.network.virginmed
ia.net [212.43.163.105]
                                0/ 100 =  0%   |
  5   79ms    12/ 100 = 12%     0/ 100 =  0%  glfd-tmr-1-ae5-0.network.virginmed
ia.net [213.105.159.46]
                                0/ 100 =  0%   |
  6   74ms    16/ 100 = 16%     4/ 100 =  4%  redb-ic-1-as0-0.network.virginmedi
a.net [62.253.185.78]
                                0/ 100 =  0%   |
  7   93ms    12/ 100 = 12%     0/ 100 =  0%  212.58.239.249
                                0/ 100 =  0%   |
  8   72ms    12/ 100 = 12%     0/ 100 =  0%  212.58.238.133
                                3/ 100 =  3%   |
  9   70ms    15/ 100 = 15%     0/ 100 =  0%  virtual-vip.thdo.bbc.co.uk [212.58
.224.138]

Trace complete.

C:\Users\Damian>
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Superuser
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Message 7 of 339
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Re: Slow speed in London UB6

thats not good your losing alot of packets but the pings so not look as bad on there as on the pingtest image.

Is the pingtest always about the same or does it depend on time.

Also are you conencting wireless or wired and do you have the superhub or a modem/router
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hei007
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Re: Slow speed in London UB6

I'm using a SuperHub and it really doesn't matter on what time.
Sometimes it works for 5 minutes or 20 mins or I can't even load a page.
And as I said time doesn't matter.

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Superuser
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Re: Slow speed in London UB6

have you disabled the flood detection and firewall in the hub to see if that helps at all
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hei007
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Re: Slow speed in London UB6

I already did it, but it didn't work

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