2 weeks ago
a week ago
Thanks for getting in touch, welcome to the Community
Sorry to hear about your current loss of service, I completely appreciate how frustrating this is!
I can see that we're working on an SNR fault in your area under ref: F005469464, which we're hoping to resolve on the 20th, but as you know, this is subject to change.
I'll drop you a PM (purple envelope, top right) so we can discuss this further.
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