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Brehaut1
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Setting TiVo up problems

I need help. I've got to the screen of the start up checklist and al have worked except the final one, network.

Is there anything I can do?

Thanks
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Forum Team
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Re: Setting TiVo up problems

Hi Brehaut1,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your new TiVo®.

 

I've run a diagnostic on your account and I can see an issue with your Downstream Power levels. This will affect both your TiVo® and broadband services and will need to be adjusted by one of our technicians. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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