Semi-regular Loss of Internet - No Ranging Response received T3 time-out
For the last 3 nights I've experienced the same issue. Between 21.30 and 22:00 my internet connection experiences a period of latency before almost dropping out completely. I may have experienced it longer as I noticed other issues prior to that but I have only been gaming these last 3 so may not notice it as much. The issue lasts for about 20-25 minutes but each time I have reset the modem 1-2 times so this may be a contributing factor.
When I say almost dropping out, I have started using a simple test of continued ping to cnn.com and can see 5-8 no responses to each 1-2 successful returns. There is some data getting through but not enough to sustain a Playstation 4 Voice/game Party. I know the issue is incoming as I hear the other players comment my voice quality has dropped drastically and I am cutting out.
Screenshots of modem pages follow - They were taken on Wednesday evening around the time the problem resolved itself;
Re: Semi-regular Loss of Internet - No Ranging Response received T3 time-out
Experiences vary. I have been with them since they bought up NTLWorld in the SG1 area who I was with since they bought out CableTel. I've through house sharing on occasion had access to a BT service or similar, and VM have always been the better of the two.
I have had 3-4 reasons to post on the forum about issues but they have been quite literally years apart with fairly quick responses and help each time.
I don't think VirginMedia are the most amazing company out there but thus far I've gotten value for money. That said I only use them for Broadband so cannot speak for the other services.
Good luck with your situation, I hope it gets resolved soon.