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Mike050
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Router upgrade

Hi how do I go about upgrading my router I have had the same router for years now 

and I been advised to upgrade ....?....

thanks in advance 

mike

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Superuser
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Re: Router upgrade

hiya @Mike050 welcome to the virginmedia community forum, what hub you have at present?, to get a newer hub would need to have a chat with customer services/relations choosing option 4 - 5 (thinking of leaving us), there might be a fee/contract renewal, if your using a superhub2 i would be sticking with since few bugs in firmware with the hub3
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Mike050
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Re: Router upgrade

Thanks for your help on closer inspection
My hub is a super hub . So may be I'll just try to update its firmware . As the download speed has dropped from 46-48 meg to 32 meg now ..
Thanks again Mike
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Superuser
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Re: Router upgrade

you cant manually down the firmware its automatically updated across the network. if you have the first model of superhub, then yes I would be asking for the superhub 2AC if that have any left.
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Mike050
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Re: Router upgrade

Ok thanks
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Superuser
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Re: Router upgrade

hiya @Mike050 welcome to the virginmedia community forum, what hub you have at present?, to get a newer hub would need to have a chat with customer services/relations choosing option 4 - 5 (thinking of leaving us), there might be a fee/contract renewal, if your using a superhub2 i would be sticking with since few bugs in firmware with the hub3
----------------------------------------------------------
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Mike050
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Message 3 of 5
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Re: Router upgrade

Thanks for your help on closer inspection
My hub is a super hub . So may be I'll just try to update its firmware . As the download speed has dropped from 46-48 meg to 32 meg now ..
Thanks again Mike
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Superuser
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Re: Router upgrade

you cant manually down the firmware its automatically updated across the network. if you have the first model of superhub, then yes I would be asking for the superhub 2AC if that have any left.
----------------------------------------------------------
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Mike050
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Re: Router upgrade

Ok thanks
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