Menu
Reply
  • 1
  • 0
  • 0
Donnab216
Joining in
72 Views
Message 1 of 2
Flag for a moderator

Router replacement

Hi does anyone know how long router delivery should take. I was told I could pick one up within 24hrs which would have been last saturday. This was not the case and its been 6days without internet now. They say it was dispatched monday but its now thursday £50+ per month plus phone contracts and the customer service is shocking I've been lied to, spoken to people who seem to not have a clue and I'm extremely frustrated and seriously considering just cancelling as my custom is definitly not valued.
0 Kudos
Reply
  • 10K
  • 294
  • 625
Forum Team
Forum Team
29 Views
Message 2 of 2
Flag for a moderator

Re: Router replacement

Hi Donnab216,

Thanks for posting, welcome to the Forum!

Have you received your new kit yet? If not, drop me a PM confirming your name and address and I'll send you a replacement.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply