Menu
Reply
  • 1
  • 0
  • 0
norberthajdu
Joining in
67 Views
Message 1 of 3
Flag for a moderator

Router replacement

Hi There
My router just stopped working.
How can i get a replacement.
Can't reach anybody on phone.
How long it takes?
0 Kudos
Reply
  • 9.3K
  • 632
  • 1.77K
Superuser
Superuser
54 Views
Message 2 of 3
Flag for a moderator

Re: Router replacement

stopped working? or a fault - more details needed - what are the lights doing - VM will get to the thread in about a week and will run test - apart from that you have to ring and book a tech to come out 

____________________

Tony
0 Kudos
Reply
  • 959
  • 77
  • 242
vircom
Well-informed
41 Views
Message 3 of 3
Flag for a moderator

Re: Router replacement

Have you tried the obvious is turning off the power, waiting 5 or 10 minutes then turning back on?

If that does not work, you may get a quicker response by phoning in and reporting the fault. Best to call about 8:30 to 9:30, as this used to be Alexa busy time and should avoid the overseas call center?
0 Kudos
Reply