Menu
Reply
  • 4
  • 0
  • 0
NASA
Joining in
108 Views
Message 1 of 3
Flag for a moderator

Router logs filled with 'Ranging Request Retries exhausted'

Hi, Had a few connection issue so I rebooted my router; Currently my router is filled with the following errors, with loads of entries even within the minute; '14/03/2017 20:43:16 GMT 14/03/2017 20:43:16 GMT Critical (3) 82000300 Ranging Request Retries exhausted' My stats are; Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8 Frequency (Hz) 266750000 274750000 282750000 290750000 298750000 306750000 314750000 322750000 Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked Channel ID 13 14 15 16 17 18 19 20 Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 Interleave Depth I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 Power Level (dBmV) 7.70 7.79 7.99 8.31 8.36 8.67 8.66 8.71 RxMER (dB) 37.36 37.36 37.64 37.36 37.94 37.94 37.94 37.94 Pre RS Errors 2995 2516 813 833 321 285 985 1004 Post RS Errors 297 303 308 292 315 281 980 994 Upstream US-1 US-2 US-3 US-4 Channel Type 2.0 N/A N/A 2.0 Channel ID 30 N/A N/A 31 Frequency (Hz) 39400000 N/A N/A 32600000 Ranging Status Retries Exceed Other Other Success Modulation 64QAM N/A N/A 64QAM Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000 Mini-Slot Size 4 N/A N/A 4 Power Level (dBmV) 38.25 N/A N/A 38.25 T1 Timeouts 0 0 0 0 T2 Timeouts 0 0 0 0 T3 Timeouts 475 0 0 0 T4 Timeouts 0 0 0 0 Can someone at Virgin please take a look? Currently I don't appear to get disconnected, but the logs filling at this rate is never a good sign. Thanks,
0 Kudos
Reply
  • 4
  • 0
  • 0
NASA
Joining in
105 Views
Message 2 of 3
Flag for a moderator

Re: Router logs filled with 'Ranging Request Retries exhausted'

Sorry, can't seem to post the stats correctly formatted.

0 Kudos
Reply
  • 4
  • 0
  • 0
NASA
Joining in
90 Views
Message 3 of 3
Flag for a moderator

Re: Router logs filled with 'Ranging Request Retries exhausted'

Rebooted the router again, all seems okay now, constant errors in the log has gone.

0 Kudos
Reply