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wrighty001
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Router Resetting Itself

In the past two weeks my super hub has decided to reset itself randomly, this resetting it its default settings, SSID name etc.

 

Anyone else experienced this ?

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Re: Router Resetting Itself

Hello wrighty001,

Welcome to the forum Smiley Happy

Really sorry to hear that your Hub is resetting itself, this certainly shouldn't be happening. If you drop me a PM confirming your name and address, I'll get this replaced for you.

Catch you again soon,

Take care.

Heather_J

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Re: Router Resetting Itself

Hi there wrighty001,

 

Thanks for responding to Heather's message. Hope you don't mind me responding on her behalf as she is currently away from the office at the moment.

 

Further to your query, I can confirm that both Heather and I are Virgin Media employees.

 

Hope to hear back from you soon,

 

Nat_J


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Re: Router Resetting Itself

Thanks for getting back to me, Smiley Happy

 

We can send the replacement out to you via courier for self-installation with all-day delivery.

 

Could you provide me with 3 possible dates via private message that would best suit you for this to be processed?

 

Speak soon,

 

Nat.


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wrighty001
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Re: Router Resetting Itself

will do


Nat_J wrote:

Thanks for getting back to me, Smiley Happy

 

We can send the replacement out to you via courier for self-installation with all-day delivery.

 

Could you provide me with 3 possible dates via private message that would best suit you for this to be processed?

 

Speak soon,

 

Nat.


 

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Re: Router Resetting Itself

Thanks wrighty001,

 

Just received your message.

 

Speak soon to confirm the order,

 

Nat. Smiley Happy


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