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Taf
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Message 41 of 456 (1,139 Views)

Re: On-off-on-off connection after power up

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Taf
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Message 42 of 456 (1,138 Views)

Re: On-off-on-off connection after power up

I powered up the hub early today so that any faults could clear by the time the family needed to use it. As it happens the fault appeared! Lots of high latency bursts throughout the day too.

 

Info passed via PM regarding time slots for another tech visit.

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Message 43 of 456 (1,130 Views)

Re: On-off-on-off connection after power up

Hi Taf, 

 

Thanks for getting back to me. We don't have access to the maintenance tickets so it is difficult to say what it may be for. Apologies for that. 

 

I'll book you in a tech just to be on the safe side, as it may be something unrelated to the issue you have been having. 

 

If you give this thread a bump on the day then we should get viability of it on the day it is due. 

 

Speak to you soon. 

 

Emma


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Taf
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Message 44 of 456 (1,124 Views)

Re: On-off-on-off connection after power up

Cheers Emma, it behaved this morning.....

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Taf
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Message 45 of 456 (1,110 Views)

Re: On-off-on-off connection after power up

25/10/201511:20:56 GMT66050310Auth Success - Web login successful.
25/10/201511:13:09 GMT68010302DHCP WAN IP - 86.xxxxx
25/10/201511:12:39 GMT68000407TOD established
25/10/201511:12:29 GMT84000510Downstream Locked Successfully
25/10/201511:12:17 GMT82000200No Ranging Response received - T3 time-out
25/10/201511:12:16 GMT82000200No Ranging Response received - T3 time-out
25/10/201511:12:14 GMT82000200No Ranging Response received - T3 time-out
25/10/201511:12:13 GMT82000200No Ranging Response received - T3 time-out
25/10/201511:11:13 GMT67070100DBC-ACK not received
25/10/201511:10:10 GMT67070100DBC-ACK not received
25/10/201511:09:08 GMT67070100DBC-ACK not received
25/10/201511:08:05 GMT67070100DBC-ACK not received
25/10/201511:07:02 GMT67070100DBC-ACK not received
25/10/201511:05:59 GMT67070100DBC-ACK not received
25/10/201511:04:56 GMT67070100DBC-ACK not received
25/10/201511:04:49 GMT68010302DHCP WAN IP - 86.xxxxxx
25/10/201511:04:20 GMT68000407TOD established
25/10/201511:04:09 GMT84000510Downstream Locked Successfully
25/10/201511:03:53 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
25/10/201511:03:30 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
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Taf
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Message 46 of 456 (1,103 Views)

Re: On-off-on-off connection after power up

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Taf
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Message 47 of 456 (1,091 Views)

Re: On-off-on-off connection after power up

26/10/201509:57:58 GMT68010302DHCP WAN IP - 86.xxxxxx
26/10/201509:57:58 GMT67070100DBC-ACK not received
26/10/201509:57:51 GMT66050310Auth Success - Web login successful.
26/10/201509:57:21 GMT68000407TOD established
26/10/201509:57:11 GMT84000510Downstream Locked Successfully
26/10/201509:56:55 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:56:55 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:48:39 GMT67070100DBC-ACK not received
26/10/201509:48:32 GMT68010302DHCP WAN IP - 86.xxxxxxx
26/10/201509:48:02 GMT68000407TOD established
26/10/201509:47:52 GMT84000510Downstream Locked Successfully
26/10/201509:47:37 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:47:37 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:39:22 GMT67070100DBC-ACK not received
26/10/201509:39:14 GMT68010302DHCP WAN IP - 86.xxxxxxx
26/10/201509:38:44 GMT68000407TOD established
26/10/201509:38:33 GMT84000510Downstream Locked Successfully
26/10/201509:38:19 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:38:19 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
26/10/201509:30:05 GMT67070100DBC-ACK not received
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Taf
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Message 48 of 456 (1,089 Views)

Re: On-off-on-off connection after power up

Locked23315000000 Hz256 QAM8.1 dBmV 38.3 dB952949
Locked17267000000 Hz256 QAM7.9 dBmV 37.9 dB292286
Locked18275000000 Hz256 QAM7.9 dBmV 37.9 dB938937
Locked19283000000 Hz256 QAM7.7 dBmV 37.9 dB989989
Locked20291000000 Hz256 QAM7.8 dBmV 38.3 dB318318
Locked21299000000 Hz256 QAM7.9 dBmV 38.6 dB274274
Locked22307000000 Hz256 QAM7.9 dBmV 37.9 dB988988
Locked24323000000 Hz256 QAM8.1 dBmV 38.3 dB957957
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Taf
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Message 49 of 456 (1,087 Views)

Re: On-off-on-off connection after power up

Locked3439400000 HzATDMA42.8 dBmV32QAM6400000 Hz5120 Ksym/sec
NotLocked00 Hz 0 dBmV  0 Ksym/sec
NotLocked00 Hz 0 dBmV  0 Ksym/sec
Locked3346200000 HzATDMA43.8 dBmV16QAM6400000 Hz5120 Ksym/sec
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Taf
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Message 50 of 456 (1,081 Views)

Re: On-off-on-off connection after power up

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