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Taf
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Message 91 of 434 (853 Views)

Re: On-off-on-off connection after power up

18/11/201512:47:12 GMT66050310Auth Success - Web login successful.
18/11/201512:47:05 GMT66050310Auth Success - Web login successful.
18/11/201512:44:39 GMT68010302DHCP WAN IP - 86.xxxxx
18/11/201512:43:57 GMT82000200No Ranging Response received - T3 time-out
18/11/201512:43:54 GMT68000407TOD established
18/11/201512:43:39 GMT84000510Downstream Locked Successfully
18/11/201512:43:27 GMT68000407TOD established
18/11/201512:43:15 GMT82000200No Ranging Response received - T3 time-out
18/11/201512:43:15 GMT82000200No Ranging Response received - T3 time-out
18/11/201512:43:01 GMT84000510Downstream Locked Successfully
18/11/201512:43:01 GMT84020300MDD message timeout
18/11/201512:43:01 GMT84020200Lost MDD Timeout
18/11/201512:42:39 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
18/11/201512:42:39 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
18/11/201512:41:42 GMT84020200Lost MDD Timeout
18/11/201512:41:42 GMT84020200Lost MDD Timeout
18/11/201512:41:42 GMT84020200Lost MDD Timeout
18/11/201512:41:42 GMT84020200Lost MDD Timeout
18/11/201512:41:42 GMT84020200Lost MDD Timeout
18/11/201512:41:42 GMT84020200Lost MDD Timeout
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Taf
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Message 92 of 434 (851 Views)

Re: On-off-on-off connection after power up

10c6e9c4843bae5805b16f235d2af3af-18-11-2015

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Forum Team (Retired)
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Registered: ‎07-04-2015
Message 93 of 434 (828 Views)

Re: On-off-on-off connection after power up

Hi Taf, 

 

Thanks for posting to let us know that you're still having trouble with on off connection after reboot, I can appreciate some frustration may be caused by this so apologies for any inconvenience caused.

 

I've tested your equipment's stats and also the area cable and I've noticed that your Hubs SNR (Signal to Noise Ratio) levels are out of the preferred range.

 

In order to resolve this we would need to arrange for an engineer to visit and make the necessary adjustments, I will send you a PM (blue envelop at the top right hand corner) it would be great if you could reply to me there and I'll get this all booked and secured for you.

 

Speak soon,

Thanks, 

Adam.


Tech fan? Have you read our Digital life blog yet? Check it out


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Taf
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Message 94 of 434 (822 Views)

Re: On-off-on-off connection after power up

[ Edited ]

The tech who swapped my SH2 for a SH2ac also said the SNR was too low, and that he was going to talk with the Network Manager about it. No response from him though. Then popped up 3 weeks and said SNR was "within spec" and closed the fault.

 

The fault has been absent for a couple of days, but the Network log is filling up with "CSRF Detect - Expired Content Submitted ; LAN Interface" ? ? ?

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Taf
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Message 95 of 434 (811 Views)

Re: On-off-on-off connection after power up

22/11/201512:40:00 GMT66050310Auth Success - Web login successful.
22/11/201511:15:02 GMT68010302DHCP WAN IP - 86.xxxxxx
22/11/201511:14:32 GMT68000407TOD established
22/11/201511:14:23 GMT84000510Downstream Locked Successfully
22/11/201511:14:07 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
22/11/201511:14:06 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
22/11/201511:12:20 GMT67070100DBC-ACK not received
22/11/201511:11:16 GMT67070100DBC-ACK not received
22/11/201511:10:14 GMT67070100DBC-ACK not received
22/11/201511:09:11 GMT67070100DBC-ACK not received
22/11/201511:08:07 GMT67070100DBC-ACK not received
22/11/201511:07:05 GMT67070100DBC-ACK not received
22/11/201511:06:14 GMT68010302DHCP WAN IP - 86.xxxxx
22/11/201511:06:02 GMT67070100DBC-ACK not received
22/11/201511:05:25 GMT68000407TOD established
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Knows their stuff
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Registered: ‎16-03-2014
Message 96 of 434 (803 Views)

Re: On-off-on-off connection after power up

I never turn my hub off but I occasionally reboot it and have noticed a similar problem recently. One of the upstream channels constantly shows "success" followed by "Timeout T4" for about an hour after each reboot. After that it settles down and is completely fine until the next reboot. 

Taf
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Message 97 of 434 (796 Views)

Re: On-off-on-off connection after power up

23/11/201510:43:12 GMT68000407TOD established
23/11/201510:43:04 GMT66050310Auth Success - Web login successful.
23/11/201510:43:00 GMT84000510Downstream Locked Successfully
23/11/201510:42:46 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:42:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:41:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:40:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:39:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:38:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:37:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:36:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:35:23 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:34:41 GMT68010302DHCP WAN IP - 86.xxxx
23/11/201510:34:40 GMT67070100DBC-ACK not received
23/11/201510:34:38 GMT85010200TCS Partial Service
23/11/201510:33:52 GMT68000407TOD established
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Taf
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Message 98 of 434 (792 Views)

Re: On-off-on-off connection after power up

23/11/201510:52:31 GMT66050310Auth Success - Web login successful.
23/11/201510:52:30 GMT68000407TOD established
23/11/201510:52:23 GMT66050310Auth Success - Web login successful.
23/11/201510:52:21 GMT84000510Downstream Locked Successfully
23/11/201510:52:05 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:51:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:50:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:49:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:48:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:47:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:46:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:45:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:44:42 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:43:59 GMT67070100DBC-ACK not received
23/11/201510:43:57 GMT85010200TCS Partial Service
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Taf
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Message 99 of 434 (782 Views)

Re: On-off-on-off connection after power up

23/11/201515:29:57 GMT66050310Auth Success - Web login successful.
23/11/201515:29:48 GMT66050310Auth Success - Web login successful.
23/11/201513:25:08 GMT90000200CSRF Detect - Expired Content Submitted ; LAN Interface
23/11/201511:02:07 GMT68010302DHCP WAN IP - 86.xxxxx
23/11/201511:01:37 GMT68000407TOD established
23/11/201511:01:26 GMT84000510Downstream Locked Successfully
23/11/201511:01:10 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201511:01:05 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
23/11/201510:59:25 GMT67070100DBC-ACK not received
23/11/201510:58:22 GMT67070100DBC-ACK not received
23/11/201510:57:18 GMT67070100DBC-ACK not received
23/11/201510:56:15 GMT67070100DBC-ACK not received
23/11/201510:55:12 GMT67070100DBC-ACK not received
23/11/201510:54:09 GMT67070100DBC-ACK not received
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Taf
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Message 100 of 434 (778 Views)

Re: On-off-on-off connection after power up

9442a2e97ed7f7dc880f11d915ba0f76-23-11-2015

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