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steelysteph
Superfast
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No internet, no TV

Since lat night I've been without internet and TV.

Phoned up first thing this morning and went through all checks, man in India agreed that Athere is a problem but he couldn't book an engineer due to none being available in the foreseeable future.

He promised to update me via text but I've received nothing, nada, zilch.  I guess I'll just have to wait until someone comes along, in the meantime Twitter is going to feel my wrath.

 

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andyjstew
Up to speed
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Re: No internet, no TV

Hi steelysteph,

Yeah the India call centres are worse than useless, i wouldn't waste your breath.

If you are outwith contract call up and go through to cancellations / retention's, i am sure an engineer will "become available" if your going to cancel.

Hope this helps.

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