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Message 1 of 2
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No internet connnection on hub2ac

Good afternoon,

I have just.noticed that my HUB2ac is not locking onto the VM server as the traffic light is currently green, whilst I have done the usual check cabling/ reboot modem -still no change.

I also know That earlier today my hub was rolled back firmware version from the more newer version, but I did use the hub shortly after getting the new file.

Just wondering if someone can offer a way to rectify.
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Forum Team (Retired) Adam_L
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Message 2 of 2
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Re: No internet connnection on hub2ac

Hi MacmillaN, 

Thanks for getting in touch to let us know about your issues with no internet connection, I apologise for any troubles incurred.

I have tried to test your connection from here, however I was unable to locate any of your details via your forum account, in order to proceed with diagnostics I will require some information from you.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics, please respond to me there and I'll get this sorted for you.

Take care, 



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