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Zoltan0310
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No broadband connection

Hello there. I have no connection green and then red arrows are flashing on the modem. I have try everything so nothing wrong by my side. Every cable is nice and tight I have restarted the modem a hundred times.
Any idea how to fix it, please?
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Re: No broadband connection

Hi Zoltan0310,

Thanks for joining us on the Forum Smiley Very Happy

Really sorry to hear about your current loss of service! I've taken a look and I can see that we're working on a fault in your area at the moment. The fault ref is: F005593487 and we're hoping to have it resolved on the 19 SEP 2017 20:00, however this might change.

Would you please get back to us in a few days with an update.

Thanks for your patience.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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