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Kevr84
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No broadband again!!

Your broadband is down again virgin
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Re: No broadband again!!

Hi Kevr84,

 

Thanks for posting!

 

I'm really sorry to hear you've had trouble with your connection.

 

I've located your account and everything is looking healthy at the moment. Let me know if you get any more trouble and I'll check it out.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Kevr84
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Re: No broadband again!!

Thought it might do. Having to reset the router 3 or 4 times a day, for the last 5 days
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Re: No broadband again!!

Hi Kev,

 

Thanks for getting back to me!

 

Sorry to hear you're still having trouble with this.

 

How often does the connection drop out? Are you connecting wired or wirelessly? How long does it stay online for before you need to rest it again?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Kevr84
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Re: No broadband again!!

3 or 4 times a day as said above. I'm connected wireless and ethernet for various things.

But don't worry, I'm moving to sky on Monday.
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