Hoping someone can help. I have had no broadband for a week - I called Virgin media last week to say that I won't be renewing my contract and served 30 days notice as per my contract. The next morning I woke up with no broadband at all; during the call I was assured that I'll have services until 1st week of March however, someone had cancelled my account in error.
Since then I have had 2 engineer visits, 2 router replaced, and still no broadband. Now the tech team have arranged for another engineer to visit the property in 2 days time but I don't know what they are going to do.