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wurzinio
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New Quick Start Router!!

Had a text today to say my new Quick start router had been delivered - it hasn't. Just called customer services who informed me that it is down to be delivered between 23.29 & 23.59 today - is someone having a laugh at my expense or is this the norm!!!!???

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Superuser
Superuser
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Re: New Quick Start Router!!

Would you credit it? What are the odds? Your new router is due to be delivered JUST as they close the phone-line. Its ALMOST like they are just making it up to get you off the line.

Id wait to the morning and call retention's, follow the prompts to "thinking of leaving us" should get you through to UK onshore support during UK office hours.

If a courier turns up with a router at midnight, Ill eat my fingers.

 


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