Menu
Reply
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
547 Views
Message 1 of 67
Flag for a moderator

NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi Virgin 

Yet again this noise problem in s6 still not fixed! after so many years trying to get them to find the source of the noise they do nothing! 

been put on 20 downstreams and the SNR now is all over the place dropping to 32 and 33 with loads of post rs error going up all the time! 

Downstream bonded channels Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1299000000-237.6256 qam17
2323000000-5.735.7256 qam20
3315000000-336.6256 qam19
4307000000-237.6256 qam18
5291000000-337.6256 qam16
6283000000-2.237.3256 qam15
7275000000-0.738.6256 qam14
8267000000-0.538.6256 qam13
9259000000-0.738.6256 qam12
10251000000-0.538.6256 qam11
11243000000-0.737.6256 qam10
12235000000-0.737.6256 qam9
13227000000-0.937.6256 qam8
14219000000-0.937.6256 qam7
15211000000-0.737.6256 qam6
16203000000-0.738.6256 qam5
17195000000-137.6256 qam4
18187000000-137.6256 qam3
19179000000-137.6256 qam2
20171000000-138.6256 qam1

 

Upstream bonded channels Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)

239400000ATDMA4316 qam64000005120
146200000ATDMA4316 qam64000005120

 

"1.3.6.1.2.1.10.127.1.1.4.1.4.3":"882",
"1.3.6.1.2.1.10.127.1.1.4.1.4.48":"548",
"1.3.6.1.2.1.10.127.1.1.4.1.4.49":"655",
"1.3.6.1.2.1.10.127.1.1.4.1.4.50":"691",
"1.3.6.1.2.1.10.127.1.1.4.1.4.51":"1110",
"1.3.6.1.2.1.10.127.1.1.4.1.4.52":"1137",
"1.3.6.1.2.1.10.127.1.1.4.1.4.53":"1432",
"1.3.6.1.2.1.10.127.1.1.4.1.4.54":"1652",
"1.3.6.1.2.1.10.127.1.1.4.1.4.55":"2004",
"1.3.6.1.2.1.10.127.1.1.4.1.4.56":"2252",
"1.3.6.1.2.1.10.127.1.1.4.1.4.57":"2618",
"1.3.6.1.2.1.10.127.1.1.4.1.4.58":"3378",
"1.3.6.1.2.1.10.127.1.1.4.1.4.59":"3892",
"1.3.6.1.2.1.10.127.1.1.4.1.4.60":"5017",
"1.3.6.1.2.1.10.127.1.1.4.1.4.61":"5689",
"1.3.6.1.2.1.10.127.1.1.4.1.4.62":"6540",
"1.3.6.1.2.1.10.127.1.1.4.1.4.63":"7522",
"1.3.6.1.2.1.10.127.1.1.4.1.4.64":"8874",
"1.3.6.1.2.1.10.127.1.1.4.1.4.65":"10317",
"1.3.6.1.2.1.10.127.1.1.4.1.4.66":"11705",
"1":"Finish"
}

 

now with 20 downstream might be easier for them to find the problem! so networks get off your back sides and find the problem for once and all!

cheers

darren 

0 Kudos
Reply

Helpful Answers
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
98 Views
Message 65 of 67
Flag for a moderator
Helpful Answer

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Just want to show virgin media this and y is it taking 10 years to fix my download and upload in my area they need fixing now because I am not happy with virgin media at all

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/dd65c4a5aa0a28ace3751a78a955f217d5... alt="My Broadband Ping - 100meg 6upload" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/dd65c4a5aa0a28ace3751a78a955..." /></a>
0 Kudos
Reply

All Replies
  • 8.27K
  • 393
  • 972
jb66
Alessandro Volta
543 Views
Message 2 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Snr is fine no idea what your on about
0 Kudos
Reply
  • 1.47K
  • 4
  • 18
RockerSBM
Superfast
531 Views
Message 3 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi Jb

Has it looks like your off work today come upto sheffield and i will show you the noise on the network if you read all my old posts since i had the vmng300 in we had noise in the s6 area gaming is so bad on the line for it! they SNR is moving up and down alot from 32 to 37 at the time i posted this snr looks ok apart from that odd power level on one of the channels! has you can see the post rs dont lie and can see noise is there and goes up fast! 

so pop round help me find the problem cos they cant even fix my cab door after a year and 4 months of trying to get them to sort it! dont know how people get jobs at vm when i keep trying to get on with them! 

cheers

shaun

0 Kudos
Reply
  • 7.11K
  • 170
  • 411
Forum Team
Forum Team
465 Views
Message 4 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi Exoticcshot,

Thanks for getting in touch, I am sorry to see that you have been having trouble with your connection. 

I have taken a look and it seems you are affected by fault ref F004771314 for slow speeds at peak times. The current review date is 12//04/2017. 

Please give this thread a bump closer to the time and we will get an update for you. 

The SNR levels seem to be ok currently, if you could pop up another screen shot when you notice the SNR levels changing then I can take another look at that for you. 

Keep us posted. 

Many thanks

Emma


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 1.47K
  • 4
  • 18
RockerSBM
Superfast
451 Views
Message 5 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi Emma

The speeds seem ok at peak times its the noise on the line that's the problem my brother can't play online games cos its that bad post rs are going up all the time someone needs to find out why SNR always dropping to 32 33 then back up and the noise is always on this end of the network for some reason maybe the speeds wouldn't be so bad if they found the problem where the noise is coming from.

Cheers
Shaun
0 Kudos
Reply
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
436 Views
Message 6 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi Emma

Got a update last night and I have been put on 24 download now and I still got the noise on download is this going to get fixed at all? And when am I getting 4 upload channels put on because that's needs doing aswel
Thanks exoticcshot
0 Kudos
Reply
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
433 Views
Message 7 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Ere is the noise


"1.3.6.1.2.1.10.127.1.1.4.1.4.3":"299",
"1.3.6.1.2.1.10.127.1.1.4.1.4.48":"208",
"1.3.6.1.2.1.10.127.1.1.4.1.4.49":"247",
"1.3.6.1.2.1.10.127.1.1.4.1.4.50":"256",
"1.3.6.1.2.1.10.127.1.1.4.1.4.51":"374",
"1.3.6.1.2.1.10.127.1.1.4.1.4.52":"352",
"1.3.6.1.2.1.10.127.1.1.4.1.4.53":"476",
"1.3.6.1.2.1.10.127.1.1.4.1.4.54":"599",
"1.3.6.1.2.1.10.127.1.1.4.1.4.55":"672",
"1.3.6.1.2.1.10.127.1.1.4.1.4.56":"732",
"1.3.6.1.2.1.10.127.1.1.4.1.4.57":"798",
"1.3.6.1.2.1.10.127.1.1.4.1.4.58":"829",
"1.3.6.1.2.1.10.127.1.1.4.1.4.59":"955",
"1.3.6.1.2.1.10.127.1.1.4.1.4.60":"1132",
"1.3.6.1.2.1.10.127.1.1.4.1.4.61":"1265",
"1.3.6.1.2.1.10.127.1.1.4.1.4.62":"1499",
"1.3.6.1.2.1.10.127.1.1.4.1.4.63":"1611",
"1.3.6.1.2.1.10.127.1.1.4.1.4.64":"1870",
"1.3.6.1.2.1.10.127.1.1.4.1.4.65":"1988",
"1.3.6.1.2.1.10.127.1.1.4.1.4.66":"2320",
"1.3.6.1.2.1.10.127.1.1.4.1.4.67":"2536",
"1.3.6.1.2.1.10.127.1.1.4.1.4.68":"2973",
"1.3.6.1.2.1.10.127.1.1.4.1.4.69":"3388",
"1.3.6.1.2.1.10.127.1.1.4.1.4.70":"3639",
"1":"Finish"
0 Kudos
Reply
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
421 Views
Message 8 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!


"1.3.6.1.2.1.10.127.1.1.4.1.4.3":"420",
"1.3.6.1.2.1.10.127.1.1.4.1.4.48":"333",
"1.3.6.1.2.1.10.127.1.1.4.1.4.49":"343",
"1.3.6.1.2.1.10.127.1.1.4.1.4.50":"359",
"1.3.6.1.2.1.10.127.1.1.4.1.4.51":"531",
"1.3.6.1.2.1.10.127.1.1.4.1.4.52":"538",
"1.3.6.1.2.1.10.127.1.1.4.1.4.53":"708",
"1.3.6.1.2.1.10.127.1.1.4.1.4.54":"828",
"1.3.6.1.2.1.10.127.1.1.4.1.4.55":"957",
"1.3.6.1.2.1.10.127.1.1.4.1.4.56":"1068",
"1.3.6.1.2.1.10.127.1.1.4.1.4.57":"1145",
"1.3.6.1.2.1.10.127.1.1.4.1.4.58":"1164",
"1.3.6.1.2.1.10.127.1.1.4.1.4.59":"1446",
"1.3.6.1.2.1.10.127.1.1.4.1.4.60":"1661",
"1.3.6.1.2.1.10.127.1.1.4.1.4.61":"1859",
"1.3.6.1.2.1.10.127.1.1.4.1.4.62":"2104",
"1.3.6.1.2.1.10.127.1.1.4.1.4.63":"2460",
"1.3.6.1.2.1.10.127.1.1.4.1.4.64":"2900",
"1.3.6.1.2.1.10.127.1.1.4.1.4.65":"3229",
"1.3.6.1.2.1.10.127.1.1.4.1.4.66":"4415",
"1.3.6.1.2.1.10.127.1.1.4.1.4.67":"6341",
"1.3.6.1.2.1.10.127.1.1.4.1.4.68":"11665",
"1.3.6.1.2.1.10.127.1.1.4.1.4.69":"20344",
"1.3.6.1.2.1.10.127.1.1.4.1.4.70":"33557",
"1":"Finish"
0 Kudos
Reply
  • 8.23K
  • 511
  • 2.26K
Superuser
Superuser
419 Views
Message 9 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!


Exoticcshot wrote:

"1.3.6.1.2.1.10.127.1.1.4.1.4.3":"420",
"1.3.6.1.2.1.10.127.1.1.4.1.4.48":"333",
"1.3.6.1.2.1.10.127.1.1.4.1.4.49":"343",
"1.3.6.1.2.1.10.127.1.1.4.1.4.50":"359",
"1.3.6.1.2.1.10.127.1.1.4.1.4.51":"531",
"1.3.6.1.2.1.10.127.1.1.4.1.4.52":"538",
"1.3.6.1.2.1.10.127.1.1.4.1.4.53":"708",
"1.3.6.1.2.1.10.127.1.1.4.1.4.54":"828",
"1.3.6.1.2.1.10.127.1.1.4.1.4.55":"957",
"1.3.6.1.2.1.10.127.1.1.4.1.4.56":"1068",
"1.3.6.1.2.1.10.127.1.1.4.1.4.57":"1145",
"1.3.6.1.2.1.10.127.1.1.4.1.4.58":"1164",
"1.3.6.1.2.1.10.127.1.1.4.1.4.59":"1446",
"1.3.6.1.2.1.10.127.1.1.4.1.4.60":"1661",
"1.3.6.1.2.1.10.127.1.1.4.1.4.61":"1859",
"1.3.6.1.2.1.10.127.1.1.4.1.4.62":"2104",
"1.3.6.1.2.1.10.127.1.1.4.1.4.63":"2460",
"1.3.6.1.2.1.10.127.1.1.4.1.4.64":"2900",
"1.3.6.1.2.1.10.127.1.1.4.1.4.65":"3229",
"1.3.6.1.2.1.10.127.1.1.4.1.4.66":"4415",
"1.3.6.1.2.1.10.127.1.1.4.1.4.67":"6341",
"1.3.6.1.2.1.10.127.1.1.4.1.4.68":"11665",
"1.3.6.1.2.1.10.127.1.1.4.1.4.69":"20344",
"1.3.6.1.2.1.10.127.1.1.4.1.4.70":"33557",
"1":"Finish"

If you'll pardon my ignorance, what is that you are posting?

 


0 Kudos
Reply
  • 35
  • 1
  • 2
Exoticcshot
On our wavelength
411 Views
Message 10 of 67
Flag for a moderator

Re: NOISE STILL ON THE NETWORK IN S6 AFTER 6 YEARS!

Hi kippies

That what I am posting is my post rs Errors so that's telling me I got noise on my download and it's been like this for years and still not fixed it yet
0 Kudos
Reply