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Farhana
Superfast
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Message 1 of 52
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My services were installed today... kind of.

Vivid 200 gamer package installed, getting around 220 mb during peak times so very happy.

He (the engineer) said the cable box was full so he couldn't install the phone. He said he had organised it to be done within a week so here's hoping. Smiley Very Happy

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Farhana
Superfast
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Message 49 of 52
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Re: My services were installed today... kind of.

Hello, I'm happy to say that the engineer did come this morning and installed my landline (finally!!)

Thanks for the help.
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backtothefuture
Fibre optic
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Message 2 of 52
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Re: My services were installed today... kind of.

You are getting fantastic speeds on your gamer package! - Well done.

I'm sure the installer will be back to get your phone up and running.

In the meantime welcome to Virgin Media and the forums!

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
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Farhana
Superfast
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Message 3 of 52
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Re: My services were installed today... kind of.

Any help? It has been a week.

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Farhana
Superfast
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Message 4 of 52
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Re: My services were installed today... kind of.

Just a bump since it's been a week and my existing line with TalkTalk is being cut off soon.

If possible could someone flag this for attention since my landline is the only way I can contact family easily.
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Farhana
Superfast
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Message 5 of 52
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Re: My services were installed today... kind of.

Bump before going to sleep. Smiley Tongue

Hopefully will wake up to a miracle.
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Farhana
Superfast
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Message 6 of 52
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Re: My services were installed today... kind of.

Good morning! Any help with my landline installation would be great!? I'm being charged £64 as it's not 'in package' since my landline isn't active yet.

That's an extra £9!!!! Thankfully, I was able to negotiate some credit to get my bill down to £52, yep that's £3 less than the package price.
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Farhana
Superfast
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Message 7 of 52
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Re: My services were installed today... kind of.

Evening bump. :/
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pyrotenax
Fibre optic
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Message 8 of 52
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Re: My services were installed today... kind of.

Welcome to VM forum , I hope you get your phone line sorted soon



Running ASUS RT-AC88U with Asuswrt-Merlin firmware
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Farhana
Superfast
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Message 9 of 52
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Re: My services were installed today... kind of.

Thank you and I hope so too. ;D
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Farhana
Superfast
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Message 10 of 52
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Re: My services were installed today... kind of.

Good afternoon and bump. Smiley Happy
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