As its a week for a staff reply on here you would be better taking a punt on 150 and telling them theres no power light on your HUB.
Welcome to the community and thanks for posting.
I'm sorry to read you are experiencing no internet access due to the router being faulty.
If you are still having this issue, I can send you a replacement router. Can you send me a Private Message confirming your name and address please and I will order this for you.
Look forward to hearing from you
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