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mmmegg
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My hub randomly turned off

Hello,

My super hub 2 has just randomly turned off, like it has no blue light on or anything.
I've tried and switched it off and on by the little button at the back and also took the power plug out and back in. I have also tired plugging it in in various other plugs but it still will not turn on.

Could you give me some advice please on what I should try and do to turn it on?
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stevedh2
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Re: My hub randomly turned off

 I think you need to get your phone out and ring customer service and tell them your Hub or power supply has died and persuade them to send you a new one ASAP

You've done all the things necessary to rule out other issues.

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mmmegg
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Re: My hub randomly turned off

Thank you for your advice
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Forum Team
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Re: My hub randomly turned off

Hi mmmegg,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your hub.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


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