I am moving home and I have set up a new account and informed Virgin of the day of moving. Now I have received a text saying that on that day I will be receiving a new set? I thought I was supposed to keep mine...? How does it work?
Thanks for your question
This is something I'd have to check to be sure. Please PM me your address so I can look into this. Please ensure you PM this info for security reasons.
Catch you again soon,
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