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jessica_youko
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Moving home..delivery of new set?

Hi,

I am moving home and I have set up a new account and informed Virgin of the day of moving. Now I have received a text saying that on that day I will be receiving a new set? I thought I was supposed to keep mine...? How does it work?

Thank you!

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Forum Team
Forum Team
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Re: Moving home..delivery of new set?

Hello Jessica_youko,

Thanks for your question Smiley Happy

This is something I'd have to check to be sure. Please PM me your address so I can look into this. Please ensure you PM this info for security reasons.

Catch you again soon,

Take care.

Heather_J

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