my super! Hub is poor ,wi-fi distance is poor ,next doors bt signal is often better than ours ,it has the blue light flashing continuously,sometime it drops out altogether and needs to be switched off and back on ,I find it somewhat annoying that I can't speak to virgin media ,I have been a vm customer for 19 years ish and I think the service is worse now than at any other time .....
Thanks for joining the community, great to see you here
Sorry to hear about the trouble you're having with your wireless connection. I've checked your Superhub and everything looks normal, the blue light will flash when the connection is active, so don't worry about that. I wonder if you've tried changing your wireless channel yet? If not, this is a good place to start as it'll often improve issues caused by wireless interference.
Please have a try and let us know how you get on.
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