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GuyBarry
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Missing cable

Hi - I've just received my Hub 3.0 installation kit, consisting of the Hub itself, power unit, wall plug and spanner.  However, the booklet says I should have received something called an "HDMI cable" as well.  I tried phoning the helpline but it seems impossible to get through to a human being.  What should I do?  I haven't called the automated line yet because the booklet says "please only do it when you're ready to set up your services", but it also says I have to call in the next 7 days.  I've been told that if I don't install the new equipment my service will stop working completely at the end of April, so I'm a bit worried.

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GuyBarry
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Re: Missing cable

It's OK - it's all up and running now.  I checked the rest of the instructions and it turns out that the cable was completely unnecessary!  Why is it mentioned in the booklet?

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