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Chrissyg5623
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Loss of broadband

Keep losing Wi-Fi and broadband signal flashing green arrows then solid green arrows and Wi-Fi is also light up green
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Message 2 of 7
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Re: Loss of broadband

Sorry to hear about this Chrissyg5623,

 

I've checked everything from this end for you and all appears to be spot on at the moment in terms of equipment levels, etc.

 

Have things improved for you at all since posting?

 

Nat_J

 

 


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Chrissyg5623
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Message 3 of 7
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Re: Loss of broadband

Yeah signal is fine now thanks but broadband speed is waybubdee what it should be
200mb is what i pay for and atm it's between 17 and 30 at best
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Chrissyg5623
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Message 4 of 7
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Re: Loss of broadband

Can anybody help me my broadband is rubbish paying for 200 mb and getting only 15 max today
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Re: Loss of broadband

Hi Chrissyg5623,

Thanks for keeping in touch Smiley Happy

Sorry for the slow speeds you're having at the moment. Are you testing your wireless or hard-wired connection? What devices are you testing?

Catch you soon,

Take care.

Heather_J

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Chrissyg5623
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Message 6 of 7
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Re: Loss of broadband

Hardwired laptops ps4 speeds are very slow 14mb yesterday
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Message 7 of 7
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Re: Loss of broadband

Thanks for getting back to us about this Chrissyg5623,

 

I've checked everything from this end for you and I'm unable to locate any active faults relating to this at the moment.

 

How has your connection been performing recently?

 

Nat_J


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