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gil12
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Isolator

Hi, I am waiting on delivery of my quick start pack and in the meantime have checked the white box behind my TV . The co-ax cable enters the box but there is no isolator/ splitter connected to this, If I can I wish to avoid an engineer visit costing £40.00. Can I purchase one of these and fit it myself.

Regards

Gil.

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Superuser
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Re: Isolator

hiya @gil12 welcome to the virginmedia community forum, this should be included in the quickstart box, if not you can request 1 from virginmedia, there is a bit of a delay getting reply from the forum admin, so best having a chat with customer services via 150 / 0345 454 1111 since using incorrect splitters can cause a hole can of worms with signal imbalances etc.

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Forum Team
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Re: Isolator

Hi gil12,

 

Welcome to the Community!

 

I've located your account and I can see you've received your Quickstart and activated your services. Is everything working OK?

 

Speak soon Smiley Very Happy

 

Josh


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