Menu
Reply
  • 1
  • 0
  • 0
bizvi80
Joining in
107 Views
Message 1 of 3
Flag for a moderator

Internet service is down

Is anybody having problems with VirginMedia broadband in Kingswood BS15 area at the moment? Having no internet for over 24 hours now.
0 Kudos
Reply
  • 1
  • 0
  • 0
Gray5tick
Joining in
63 Views
Message 2 of 3
Flag for a moderator

Re: Internet service is down

Yep, same here. No broadband since thursday afternoon. Service status says no problems but robot message on 150 suggests virgin are aware of problem and trying to fix.

Virgin, please update the service status and give us an ETA for fix!
0 Kudos
Reply
  • 7.11K
  • 170
  • 412
Forum Team
Forum Team
36 Views
Message 3 of 3
Flag for a moderator

Re: Internet service is down

Hi Both,

 

Welcome to the forums, I am sorry to see hat you were affected by a fault. 

 

I have taken a look and it seems you were affected by fault ref F005512047 for noise on the line.

 

This has now been resolved. 

 

If you are still having trouble let us know and we will be happy to take another look for you. 

 

All the best

 

Emma

 

 


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply