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ThirdManGeorge
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Internet not working Wellingborough

Hi. My internet has been down all week and its getting annoying now. Someone from Virgin was working here the other day so maybe they've messed up something? Anyway we need it fixing. We're paying for internet we're not being provided with!
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Re: Internet not working Wellingborough

Hi ThirdManGeorge,

Really sorry to hear this.

It's completely understandable that you're not prepared to pay for a service you're not receiving.

I've located your account and the equipment is currently showing as online. Has the service returned since posting?

The equipment levels appear to be spot on at the moment, and I've not been able to locate any fault within the area directly impacting your service at the moment.

Hope to hear back from you soon regarding this,

Nat_J


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