Menu
Reply
  • 2
  • 0
  • 0
MichaelK1314
Joining in
80 Views
Message 1 of 2
Flag for a moderator

Internet keeps dropping for 30-45s

Internet keeps dropping randomly for 30-45s each day. At all times of the day and night. I've tried running in router mode and modem mode and the same thing happens.

To further rule things out I've connected a laptop to the router (when in router mode), antivirus and firewall turned off. I've left it running a ping to 8.8.8.8 and 192.168.100.1 (the router when in modem mode) - when the internet disconnects both of these drop. If rebooted the router comes back online and works ok. Or if left alone it comes back and both start pinging again.

Fed up with this keeping happening - engineers all come, see the internet is working and leave for their next job. Can anyone from VM help?

0 Kudos
Reply
  • 7.33K
  • 309
  • 520
Forum Team
Forum Team
35 Views
Message 2 of 2
Flag for a moderator

Re: Internet keeps dropping for 30-45s

Hi MichaelK1314,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your connection.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply