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misteurleksa
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Internet down

Hello everyone! 

I've been experiencing issues with my internet box for 24+ hours now and I simply don't know what to do as everything seems to be working just fine, but I can't connect to the Internet. 

I have a hub 3.0 in my room and can't access the internet since yesterday. However, on my phone and on my computer, the wi-fi signal is normal but it doesn't work. I've run the diagnostic on my settings page yesterday and it said everything worked. I've also run a diagnostic with my Mac and it said that everything seems to be working. 

I just need to know if there's something wrong with my box that I should be worried about, or if it's another problem! 

Thanks

Alex

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Re: Internet down

Hi misteurleksa,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


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misteurleksa
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Re: Internet down

Hello Josh! Thanks for your answer. 

I haven't received anything, maybe send again? 

Thanks a lot! 

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