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Internet always going down.

When it works it is fantastic, but is there any reason why my internet goes down 7-10 times a week and I have to restart my hub every time.
It always comes back when I restart it, but it is frustrating that it happens so regularly.
Any ideas?!
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Forum Team (Retired) Adam_L
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Message 2 of 2
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Re: Internet always going down.

Hi simongilson,


Thanks for posting! I am sorry to hear about your issues with your internet always going down, this must be frustrating so apologies for any bother.


I have tested things from here and I can see that all of your downstream power levels are too high and will require an engineer to attend and investigate things further for you.


I will send you a PM (Purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this sorted for you.


Take care, 



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