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Littleaspi
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Intermittent Fault

over the past few months I have been encountering an ongoing issue with broadband.
My broadband intermittently looses a signal and disconnects.
I have made several telephone calls to VM to fix the issue and each time i call the problem is fixed; however the issue reoccurs a couple of hours later.
I also have error code c130 on my tv so unable to watch catch up.
Can this issue please be fixed? It's driving me mad
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Forum Team
Forum Team
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Re: Intermittent Fault

Hello Littleaspi

 

Welcome to our forum, really sorry you have been having some problems with the broadband and TV, we have had a few intermittent issues in the area but fingers crossed they are now looking to be resolved. The hub is showing locked on for the last 4 days, is it all okay for you now?

 

Thank you

Nicola

Virgin Media Forum Team
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