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Clare100
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Installation after moving house

We moved house before Christmas and are still waiting for our tv, phone and Internet to be installed. People have been out Twice and marked the path for installation, we even had a letter with a date. When my husband rang as we couldn't do that date they said no date was given. My husband has tried to ring but getting nowhere as he can't ring till after 5pm and there is no one to talk to about it. We are getting really fed up now.
We have been a customer for many years and would like an answer as to when it will be installed.
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Forum Team
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Re: Installation after moving house

Hey there Clare100,

Thanks for getting in touch, welcome to the community Smiley Very Happy

I'm sorry to hear about the problems with your install, I want to chase this up for you and see if I can move it along.

I'll just need to confirm your address so I'll drop you a PM (purple envelope, top right).

Catch you soon,

Take care.

Heather_J

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