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AlDud
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Install - not happy

Due to have install 11/03, received a text saying they will come 07/03... Turn up at 6pm (too dark to do anything) advised they had to leave will be back 10/03 between 8am-1pm! Had to have my sick granddad stay in ALL morning waiting and still haven't turn up. Not even had the install and already showing bad service! No phone calls to advise will be late. Considering cancelling!

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Dave_cq
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Re: Install - not happy

Do you actually have a cable installed from the street to your property? ... because if not you could be in for even worse delays and no-shows.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Forum Team
Forum Team
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Re: Install - not happy

Hey AlDud,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear about the problems with your install, I want to chase this up for you, but I can't seem to find your account info. Would you please drop me a PM confirming your address so I can investigate further.

Speak with you very soon,

Take care.

Heather_J

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