I originally placed my order for virgin fibre optic on the 23 Oct 2016
Im still wating after originally requesting virgin fibre optic on the 23rd October . I was told the earlist the engineer could come out was the 12th November. Consequently an engineer was sent out on the 11th November to see what had to be done the following day. Now because they are saying we need the drive digging up i am told it will be another 6 -8 weeks but not from the original order date from the 14th November? I have had no further correspondence and am getting to know the helpline staff on a first named basis. Virgin please tell me when you can sort this?
Re: I originally placed my order for virgin fibre optic on the 23 Oct 2016
Also dont know if it effects timescales, but Virgin media, FTTP (Fibre to the Premesis - Project Lightening areas), seem to be few and far between presently as most areas are HFC, Hybrid Fibre Coax with fibre only going as far as the node.