Re: I need someone from virgin media to contact me ASAP regarding my account
Ain't gonna happen via this Forum! I've moved your post to the right area. You have two choices.
1. Explain what is happening and we'll see if the Forum Team should pick this is up urgently.
2. Use the Contact Us link at the bottom of any VM web page (including this one) and report your issue that way - if you can't phone it in
VM technical support staff DO NOT read this Forum. The VM Forum Team do but it takes time for them to get round to things. The more information we have the better we can advise. We are experienced users who like to help.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.