Just been upgraded to the latest vigrin hardware and I've had nothing but problems since. The router keeps rebooting and kicking me off. All the lights flash white then green and it takes ages for everything to get back on again. By the time it's sorted it's not long before it does another reboot. It's becoming virtually unusable.
Your upstream power levels are too high, you need a technician to sort it out. You have to phone customer services to get a technician visit, unless you want to wait for up to a week for a VM staff member to get around to your post.
There are 10 types of people: those who understand binary and those who don't
I'm really sorry to hear you're having trouble with your connection.
As Tudor has pointed out, there are issues with your power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so we can arrange an appointment.
Tech fan? Have you read our Digital life blog yet? Check it out